How do I recover a lost password?

• ELMS authenticates against CSE. Use the same login/password as you use in the CSE labs or connecting to arctic/pacific.
  The old system with ELMS having their own userbase is no longer used. .

What is this 400K file?

• The file you download from ELMS is a 400K "downloader" file.
• Firefox users might need to rename the file to have a .exe extension
• Run the "downloader" file to download the MSDN product from the CSE MSDN server.
• This "downloader" file must be run from a Windows machine. Use the CSE labs if needed.

• You are not using your CSE username/password.
• You are not registered for a CSE course this term.
• If you changed your CSE password within the last hour, it may take a little for the password to propagate everywhere.

• Copy the files from disc 2 and disc 3 into the disc 1 folder, and then install from the disc 1 folder.